I was excited to try and customize a case to use while officiating my sister’s wedding- and ultimately give her and her new husband as a wedding gift for their marriage license. Unfortunately, not only did they mail the case to my billing address and not the shipping address of the wedding, but when my friend went to my apt to get the package to overnight the case to me in Texas, she noticed that they had screwed up my sister’s name! Then it was a back and forth tug of war trying to get a response on a refund which I still haven’t received.
The absolute worst. Even with more than enough lead time and an automated fill-in form they still managed to screw up something special and the customer service was horrible.
