I placed an order on May 2nd, 2023 & still have never received it. I emailed cap & gown direct (may 12th) & still haven't received a reply from them. Very disappointed. If I could leave a zero star review, I would. According to the tracking email I got on May 4th it was supposed to leave Brooklyn, NY & ship to Rocky Mount, VA (maybe 3-4 days in transit total). However the tracking email never changed from "pre shipment/shipping label created in Brooklyn, ny"!